The Highland Studio • Hudson Valley's Premier Fine Art Printers • Cold Spring, NY • (845) 809-5174

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FAQ > Shipping Flat or Rolled

Shipping Flat or Rolled


Paper Prints

We add value to our printing by offering the option of shipping paper prints with Flat Packging. Its always better to receive a print this way because it won't get damage while you are trying to get it in and out of the tube and then when you are trying to re-flatten it. It takes us more time and materials to pack it so won't get damaged in shipping, but you can reuse those materials. We charge the same price for flat or rolled, up to 15x19 inches. Once over the threshold Flat Packaging tends to cost more due to dimensional weight plus materials and handling is added in.

When ordering multiple prints shipped flat: CHOOSE THE" PACK FLAT" OPTION FOR THE LARGEST PRINT. You can choose the "Rolled-Up" option for the rest of the prints ordered. This way the shipping charges will be in the Goldilocks Zone - just right.

We don't charge extra for packing flat when you are picking up at our studio.

Canvas Prints

Canvas prints are always shipped rolled unless they are stretched. The automatic shipping prices of the website may not apply for oversize pieces that are considered "freight". 

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Trusted Art Seller

This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

We do not accept returns. If your prints arrive damaged contact us immediately! 845-809-5174

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

Museum quality Canvas and Fine Art archival prints and reproductions. 100% acid free archival cotton papers and canvas. Archival Giclée standards and procedures

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